In its 16th year, the Best of California Awards recognize public-sector professionals and innovative service delivery and use of emerging technologies to improve citizen services.
Best of California Awards 2018 recognize innovative service delivery and use of emerging technologies to improve citizen-services.
Sacramento, Calif. – September 18, 2018 – The Center for Digital Government presented the Best of California Awards today during the California Digital Government Summit.
The Best of California Awards recognize state and local government organizations for innovative technology initiatives.
This year’s Best of California awards honored 15 winners including.
• County of Los Angeles, AI-Driven Video Analytics Drowning Prevention System, which uses advanced video analytics through underwater light fixtures, high-definition cameras and sensors to help lifeguards and other employees identify swimmers at risk of drowning – reducing the average response time from 9.5 seconds to 1.7 seconds.
• California State Treasurer’s Office, The California Business Incentives Gateway, which offers more than 360 economic development incentives for businesses in one place. Formerly scattered across thousands of local government and state agency websites, the Gateway puts all incentives in one online location and provides a tool for local governments and state agencies to showcase their incentives in an online marketplace to attract more businesses.
• California Secretary of State, Eureka Chatbot. The Eureka chatbot answers commonly-asked questions about businesses and trademarks 24/7 via the agency’s website, helping better serve the approximately 400,000 customers who called the agency for help last year. Users can also provide feedback, which the chatbot uses to continually improve.
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