State and Local Agencies Deploy Artificial Intelligence for Document Processing

In partnership with the county assessor’s office, the King County, Wash., IT team has used artificial intelligence (AI) in a prototype redaction service that can remove sensitive information that may appear in application documents submitted for the senior property tax exemption program.

It has worked successfully on 96% of documents, says Director of Data Strategy and Operations Grace Preyapongpisan. The IT office also uses the software to read through documents and populate a database with information on how people have died.

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