1 Introduction
This Request for Information (RFI) is being released by the California Highway Patrol (CHP), Communications Infrastructure & Support Section (CISS). This RFI is not a solicitation. The intention of this RFI is to aid the CHP in determining what is currently available in the marketplace based on the project objectives and requirements as described within this document. Additionally, the CHP would like to evaluate existing product information and feature functionality for possible future solicitations.
1.1 Overview
The purpose of this RFI is to solicit information, suggestions, best practices, and cost estimates from qualified vendors regarding artificial intelligence (AI) based solutions capable of assisting with or automating various responsibilities within CHP’s Public Safety Answering Points (PSAPs). As mentioned, the intent of this RFI is not to select a proposed solution or vendor. This request is being conducted as part of the CHP’s business process review and market research efforts to acquire the necessary information on available products.
To further inform this effort, the CHP is requesting information from vendors about their ability to meet the proposed project requirements and to provide CHP with Rough Order of Magnitude (ROM) budgetary estimates. Additionally, the CHP is requesting information from vendors regarding potential modifications and improvements to the proposed project scope and requirements that may better align with the CHP’s project goals.
As part of the RFI process, collected information provided by the vendor community may be used to develop or identify solution alternatives, specifications, and/or cost estimations necessary to acquire systems, solutions, and/or software. The CHP is asking for cost estimates to be broken down into specific component categories where possible. The CHP understands that data provided in this RFI may not be sufficient to enable detailed analysis and costing by vendors. Provide your response based on your experience with other organizations and initiatives of this kind. Responses to this RFI should adhere to the questions listed in the included attachments. Include estimates for items that may need to be sourced to third party vendors if those items fall outside of your organization’s line of business.
Additionally, in this RFI the CHP is asking vendors targeted questions related to the overall implementation and design of an AI solution to ensure an environment that effectively supports the required environment. Thus, CHP has prepared a supplemental questionnaire (Attachment B) related to the program concepts discussed in this RFI to obtain feedback from the vendor community on ways that CHP can develop a potential solicitation and to better understand the current capabilities that vendors possess related to the implementation of an AI solution for public safety operations.
This effort is informed by the State of California’s evolving policies on the responsible use of AI, including the Governor’s direction to ensure that AI technologies are deployed in a manner that enhances public service delivery while protecting privacy, civil liberties, and public trust. The CHP seeks to evaluate solutions that align with these principles by demonstrating transparency, accountability, and appropriate safeguards to prevent misuse or unintended harm.
Completion of this RFI shall be performed at no cost to the State of California or the CHP. The intent of this RFI is solely for information and planning purposes and does not constitute a solicitation. A contract will not be awarded based on this RFI. Please read this RFI document thoroughly and adhere to the response submission guidelines.
For more information, contact austin@provteam.com