Website Hard Rock
Overview
Responsibilities
(These functions are intended as a general illustration of the work performed in this job classification and are not all-inclusive for this position)- Creates an atmosphere that induces guests to make Hard Rock Sacramento their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members to provide superior guest service.
– Assess requirements for data and voice networks.
– Create and maintain detailed Network and infrastructure documentation and layout.
– Maintain and implement run book and disaster recovery plans.
– Responsible for installing and maintaining servers, operating systems, routers, switches, telecommunication equipment, and system software providing the stable operation of the IT computer network.
– Coordinates the troubleshooting and repair of all supported network equipment on the property.
– Assist the Network Manager or Sr. Network Administrator in maintaining the stability of the network.
– Enforces security standards, systems integrity, and confidentiality within the department.
– Conduct ongoing network system audits to evaluate the utility and efficiency of the system’s hardware, software, and communications equipment and its effectiveness in meeting management information needs.
– Established methods and procedures for use of the network systems, including hardware, software, and communication devices.
– Adhere to defined Standard Operating Procedures (SOP) and Internal Controls.
– Work side by side with the corporate team for a new project that will require additional network implementation and configuration.
– Establish and maintain backup defense systems by continue applying network system fixes and enhancements.
– Coordinate and ensures that the standard implementation policies, procedures, and systems operations are followed under the corporate standard.
– Continue to maintain and update the documentation for network software and operational procedures.
– Work closely with the corporate network team to resolve any networking problem.
– Responsible for maintaining a clean workspace and areas.
Qualifications
(Related education and experience may be interchangeable on a year-for-year basis)- A Bachelor’s degree in Information Systems or equivalent training and experience is required.
– Project management skills are a definite asset.
– Strong understanding of the organization’s goals and objectives.
– Ability to present ideas in business-friendly and user-friendly language.
– Highly self-motivated and directed, with keen attention to detail.
– Proven analytical and problem-solving abilities.
– Ability to effectively prioritize tasks in a high-pressure environment.
– Strong customer service orientation.
– Experience working in a team-oriented, collaborative environment.
– Ability to sustain a high level of confidentiality and professionalism.
– Must hold a TRIBAL GAMING LICENSE or can obtain one.
– Knowledge, interpret, and apply federal, state, and local policies, laws, and regulations about technology standard requirements.
– Work schedule flexibility to be able to work holidays and weekends, as well as flexible shifts, with the understanding days off will fluctuate.
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):
– Excellent technical knowledge of network and PC hardware, including Microsoft Windows Server, Microsoft Office, Windows Desktop Operating Systems, MS Outlook & PC hardware configuration skills.
– Working technical knowledge of current network protocols, operating systems, and standards.
– Minimum of two (2) years of experience in the IT industry with an emphasis on systems design, integration, and telecommunications, including data/voice transmission utilizing fiber optic, radiofrequency and cellular communications.
– A wide range of hardware and software knowledge in Gaming systems and Hospitality systems is highly preferred.
– Proven experience in server/network architecture and operations with a strong understanding of Network and System Security.
To apply for this job please visit hrhcsacramento-hardrock.icims.com.