Head of IT Operations, ISO, and Enterprise Applications M&O

Job Description and Duties

Under the general direction of the Chief Information Officer (CIO), the Information Technology Manager II (ITM II) serves as the senior enterprise technology leader responsible for strategic oversight, governance, and operational performance across three critical functional domains: IT Operations, Information Security Office (ISO), and Enterprise Applications Maintenance and Operations (EAMS M&O). This position provides executive-level leadership to approximately 90 technical and operational staff through three directly supervised IT Manager I positions, each accountable for a distinct operational domain. The ITM II establishes policy direction, drives enterprise risk management and cybersecurity strategy, ensures business continuity, and aligns technology investments with the department’s long-range strategic objectives and statewide governance requirements. This position exercises broad decision-making authority with significant organizational impact across departmental IT service delivery, security posture, and enterprise application reliability.

This posting may be used to fill future vacancies in accordance with 2 CCR §249.3

To be considered for this Information Technology Manager II job opportunity, applicants must be either reachable on an employment list, have transfer eligibility or have reinstatement eligibility. To take the exam and gain employment list eligibility, please click here to access the exam bulletin:  https://calcareers.ca.gov/CalHrPublic/Exams/ExamBulletin.aspx?ExamControlId=1755

You will find additional information about the job in the Duty Statement.