Application Administration & Operations Support Group Manager

THIS POSITION MAY BE ELIGIBLE FOR A HYBRID WORK SCHEDULE. THE AMOUNT OF TELEWORK IS AT THE DISCRETION OF THE DEPARTMENT AND IS SUBJECT TO CHANGE AS BUSINESS NEEDS ARISE.

Are you looking for a fast-paced and challenging position that will provide you with extremely valuable enterprise IT operations and management experience, extensive variety, and frequent exposure to managers and staff in the Information Technology Branch? The Employment Development Department (EDD) is seeking a highly motivated and qualified individual to join the Application Administration and Operations Support Group.

The Information Technology Manager I oversees enterprise application operations and production support functions through subordinate supervisors. This position is responsible for ensuring the availability, reliability, security, and continuity of a broad portfolio of enterprise applications, including commercial, cloud-based, legacy, and client-server systems. The IT Manager I directs application operations activities such as incident and problem management, release and deployment coordination, system monitoring, disaster recovery planning, staff development, vendor and contract oversight, and compliance with Statewide and departmental IT policies, security requirements, and governance standards. As a member of the IT Branch Management Team, the incumbent collaborates with senior leadership, ensuring enterprise IT services support the Department’s mission effectively and efficiently.

This position may be eligible for a hybrid work schedule. The amount of telework is at the discretion of the Department and is subject to change as business needs arise. Employees are required to report to their headquarters office on their assigned in-office days. Travel expenses to and from the assigned headquarters are the responsibility of the employee.

This position is located at 1416 9th Street in the heart of downtown Sacramento. Benefits of working at this location include:

• Close to major freeways, light rail, and transit stops
• Enclosed bicycle parking
• Close to downtown shopping and restaurants
• Close to the Golden1 Center
• On-site Micro Market for convenient meals and snacks
• Access to a fully equipped Fitness Center
• Secure storage room for Personal Transportation Devices (e.g. bicycles, e-bikes and scooters)

Effective July 1, 2025, specific Bargaining Units and associated Excluded State employees are subject to a salary reduction between 2% – 4.62% in exchange for hours in the Personal Leave Program 2025 (PLP 2025) per month. For more details, please click here to visit the California Department of Human Resources (CalHR) website.

You will find additional information about the job in the Duty Statement.