The CalJOBS system is California’s online resource to help job seekers and employers navigate the
state’s workforce services. The enhanced system allows users to easily search for jobs, build
résumés, access career resources, find qualified candidates for employment, and gather information
on education and training programs.
Additionally, the EDD WSB utilizes CalJOBS to support California’s administration of the Workforce
Innovation and Opportunity Act (WIOA) Title I Adult, Dislocated Worker, and Youth programs, the
Wagner-Peyser Act, the National Farmworker Jobs Program (NFJP), the Training Adjustment
Assistance (TAA) program, the Jobs for Veterans State Grant (JVSG), National Dislocated Worker
Grants (NDWG), and other state and local business processes. CalJOBS provides security to protect
client confidentiality, and is adaptable to EDD’s Information Technology (IT) architecture and
efficiently collects, processes, and retrieves management information in order for EDD to meet
federal and state requirements.
Under WIOA, the WSB currently oversees over 200 grants, and supports over 3,000 EDD staff users
and 5,000 partner staff users through CalJOBS. Partner staff users include staff from the 45 Local
Workforce Development Areas (Local Areas) throughout the state, and over 50 Community Based
CalJOBS is operational statewide and meets both federal and state compliance requirements.
CalJOBS has an active user base of 1.1 million job seekers, houses over 1 million active resumes,
and lists over 1.6 million jobs annually.
The WIOA was signed into law on July 22, 2014, and generally took effect on July 1, 2015. The new
federal reporting requirements under WIOA began on July 1, 2016. The passage of WIOA is the first
legislative reform of the public workforce system in 15 years, and superseded the Workforce
Investment Act of 1998, and amended the Adult Education and Family Literacy Act, the WagnerPeyser Act, and the Rehabilitation Act of 1973.
The WIOA intends to bring together the core programs, which has changed the workforce system in
California from both a state and local perspective. The general highlights of WIOA reforms include:
1. Requires States to strategically align workforce development programs to ensure
employment and training services provided by the core program are coordinated and
complementary so jobseekers acquire skills and credentials that meet employers’ needs.
2. Promotes accountability and transparency to ensure federal investments in employment
and training programs are evidence-based and data-driven, and accountable to participants
3. Fosters regional collaboration by promoting the alignment of workforce development
programs with regional economic development strategies to meet the needs of local and
4. Improves the American Job Center (AJC) system by increasing the quality and
accessibility of services jobseekers and employers receive at their local AJCs.
5. Improves services to employers and promotes work-based training by ensuring the
workforce system is job-driven, matching employers with skilled individuals.
6. Provides access to high-quality training which results in jobseekers acquiring industryrecognized credentials for in-demand jobs.
7. Enhances workforce services for the unemployed and other jobseekers by ensuring
unemployed and other job seekers have access to high-quality workforce services.
8. Improves services to individuals with disabilities by increasing individuals with
disabilities’ access to high quality workforce services and prepares them for competitive
9. Makes key investment in serving disconnected youth and other vulnerable
populations by preparing vulnerable youth and other jobseekers for successful employment
through increasing the use of proven service delivery models.
10. Streamlines and strengthens the strategic roles of Workforce Development Boards by
making state and Local Workforce Development Boards (Local Board) more agile and wellpositioned to meet local and regional employers’ workforce needs.
The WIOA significantly changed the workforce system in California. As a result, the CalJOBS system
needs to be evaluated to ensure it continues to meet the needs of its stakeholders, and has the ability
to support future workforce development service delivery models.
This RFO contains the requirements that Respondents must meet in order to submit a responsive
Offer. It provides information regarding the format in which all Offers must be submitted, the material
to be included, the requirements that must be met to be eligible for consideration, and the
C. DESCRIPTION OF SERVICES
The Contractor shall work for the EDD Chief Deputy Director, in support of the CalJOBS system’s
stakeholders. The contractor will assess the CalJOBS system to determine if it currently meets the
needs of its stakeholders and supports future workforce development service delivery models.
Specifically, the evaluation will determine if the CalJOBS system is able to meet the following
a) Adaptable to future changes in service delivery models, and is able to accommodate shifts in
the economy to best serve employers and the public;
b) Facilitates alignment of local service delivery across federal, state and local workforce funding
streams, including the sharing of data between systems;
c) Facilitates the ability of job seekers to navigate and receive coordinated services among
multiple federal, state, and local workforce programs;
d) Meets all federal and state program, data collection, and reporting requirements. Also, is
adaptable as metrics evolve to measure program impacts in a meaningful way;
e) Connects employers with qualified, skilled talent and job seekers with employment and career
development opportunities to achieve economic prosperity;
f) Easily generates a vast array of reports that support performance outcomes and case
management activities, at both statewide and local level;
g) Provides flexibility for the development and implementation of localized service delivery
processes to support businesses, jobseekers and workers at AJCCs across the State;
Examples include, but are not limited to, common intake, referrals, and case management;
h) User friendly and flexible (customizable) for all stakeholders and offers efficient system
functionality while providing proper safeguards;
i) Reliable and available for access 24 hours a day, 7 days a week absent scheduled and
emergency maintenance periods; and
j) Vendor is responsive to the State’s needs and implements changes and resolutions in a timely
EDD is looking for a minimum of 6 consultants in the roles listed below:
- Project Manager
- Business Solutions Analyst
- Enterprise Architect
- Interaction Designer
- Visual Designer
- Business Analyst
For more information, contact email@example.com