Solutions Architect

Website SkySync

Duties and Responsibilities
The Solutions Architect is the liaison between the client and SkySync. You will need to be able to effectively communicate with people who have varying levels of expertise from non-technical personnel to senior engineers.

The Solutions Architect will have the following responsibilities:

  • Implement solutions for large enterprise clients including Design, Planning, Installation, Configuration, Remediation and Validation
  • Create documentation as needed to supplement core product documentation
  • Troubleshoot and test features and fixes for your clients
  • Ensure project is deployed smoothly and with confidence
  • Lead and/or participate in presales activities, design and/or implementations
  • Establish trusted technical advisor relationship with customers
  • Consistently receive positive customer feedback
  • Contribute to the development of standardized processes and best practices
  • Review project estimates and statements of work
  • Create architectural diagrams
  • Interface with Engineering, Sales, Marketing, and Support


  • Technical/Computer Science Degree or equivalent
  • 7+ years of professional services experience
  • Digital Transformation, OCR Conversation, Content Migration OR Data Migration Experience highly desired
  • Understanding of line of business systems and back-end systems integration
  • Excellent presentation skills across a variety of audiences and situations
  • The ability to rapidly learn and take advantage of new concepts, business models, and technologies
  • Strong partner relationship management and solution development skills
  • Good communication skills
  • Adaptability under stress/adversity
  • Basic project management skills
  • Problem-solving mentality leveraging internal and/or external resources, conflict resolution, and follow-through with clients
  • Knowledge of document repositories such as SharePoint Online, OneDrive for Business, Box, Dropbox for Business, GSuite
  • Knowledge and understanding of cloud-based platforms, Azure and AWS
  • Basic PowerShell scripting ability or equivalent coding experience
  • Advanced data and SQL experience with SQL Server and PostGreSql


  • Enterprise Content Management (ECM)
  • Data Security
  • Data Privacy
  • DLP (Data Loss Prevention)
  • Data Classification
  • Data Governance
  • Information Protection
  • Security Compliance
  • Data Protection
  • Forcepoint DLP
  • McAfee DLP
  • Symantec DLP
  • Zscaler DLP
  • Titus Data Classification
  • Boldon James Data Classification
  • Varonis Data Classification
  • Veritas Data Insight
  • Microsoft Office 365 Advanced Compliance
  • Digital Guardian


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