SharePoint Systems Administrator, VSP Vision Care

Website VSP

General Summary

Under minimal supervision, the System Administrator (SA) is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. Participate in technical research and development to enable continuing innovation within the infrastructure. Ensure that system hardware, operating systems, software systems, and related procedures adhere to VSP’s processes and standards.

Essential Functions

  • May perform one or more of the following:
  • Perform daily monitoring, verifying the integrity and availability of all hardware, server resources, data, systems and key processes, reviewing system logs, verifying completion of scheduled jobs such as backups, patching cycles and CMDB Discovery updates; takes corrective action for any exceptions found
  • Install new / upgrade existing systems and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements
  • Contribute to and maintain system standards
  • Develop and maintain installation, configuration and training procedures
  • Participate in ITSM processes including management of incident, change and request tickets and assist in problem analysis and takes corrective measures to address root cause
  • Research and recommend innovation of operations processes with a focus on automated approaches for system administration tasks.  Identify approaches that leverage our resources and provide economies of scale. Working knowledge of a scripting language (i.e. Perl, Python, VBScript etc.)
  • Provide Tier II/III support of systems, storage and applications per request from various constituencies.  Investigate and troubleshoot issues
  • Repair and recover from hardware or software failures
  • Coordinate and communicate with impacted constituencies
  • Maintain operational, configuration, or other procedures
  • Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.  Configure CPU, memory, and disk partitions as required

Job Specifications

  • Typically has the following skills or abilities:
  • Bachelor’s degree with a technical major, such as Engineering or Computer Science
  • Five years experience directly supporting computer technology
  • Systems Administration certification in Unix or Microsoft preferred
  • Knowledge of a scripting language (ie Perl, Python, VBScript)
  • Knowledge of VRA
  • Effectively communicate information to a wide variety of technical and non-technical employees
  • Proficient with the MS Office Suite of products, flowcharting, document management, and graphics creation/editing software
  • Skill to report technical information in clear and concise language, appropriate for message and audience
  • Excellent analytical and problem – solving skills for simple to moderately complex problems
  • Excellent organization and time management skills
  • Meet organization best practices, expectations, and standards
  • Excellent written and verbal communication skills
  • Is aware of risks and escalate as appropriate


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