Website VSP

General Summary

Provide strategic leadership and guide areas enterprise-wide or for multiple technology functions. Functions may include one or more of the following: software engineering, platform system development, information security, enterprise architecture, and/or  infrastructure (including data center, network, and telephony).  Give team(s) strategy and direction in alignment with the GTS vision.  Is a strategic leader focused on reaching long-term goals enterprise wide.

Essential Functions

  • Divide time for managing relationships and setting strategy between peers & executive stakeholders and with directing team; set technical  strategy and direction for areas of expertise
  • Sets strategy for implementing the technical infrastructure, architecture, application systems and/or related business processes to ensure the reliable implementation and operation of new technology or systems; assure internal processes support these same ends
  • Strategic problem solving primarily associated with strategic business and technology challenges rather than operational issues
  • Accomplish planning at the year, multi-year, and program levels; integrate strategic technology planning with business stakeholders
  • Tactical orientation to prepare, deliver, and utilize technical vision, strategy, and roadmap throughout enterprise
  • Identify and lead industry best practices in area of functional expertise
  • Engage team, peers, business stakeholders, and industry experts in innovative dialogue to further technical vision and innovation
  • Drive and adopt strategic and transformational change at a functional and enterprise level
  • Sought out as a strategic leader within the company for complex problem solving and direction setting, utilizing expert level technical knowledge, internal network, external network and other resources
  •  Participate in Global Technology Solutions enterprise-level planning and lead strategy  development in area of functional expertise
  • Actively manage risk at a functional, business, and enterprise level
  • Provide mentorship and coaching to further develop staff across functional areas
  • Monitor performance of direct reports, provide prompt and objective coaching and counseling; conduct performance reviews and recommend salary increases
  • Identify and prioritize training needs that address the department/Division’s Goals and business support needs
  • Assure effective communications are maintained within the department and externally; where appropriate involve employees in plans, and keep employees up to date on progress towards meeting goals
  • Prepare KJAs for direct reports that tie to their job descriptions and goals.  Monitor performance of direct reports in meeting their KJAs; provide prompt and objective coaching in accomplishing goals and in job performance
  • Oversee development of the department’s budget; monitor expenses to ensure department costs are within established levels; participate in similar functions, as appropriate, within the Division
  • Monitor the department’s turnover, productivity and overall performance to ensure adequate staffing and performance that meet department standards and VSP’s needs
Job Specifications

Typically has the following skills or abilities:

  • Bachelor’s Degree in Information Systems, Computer Engineering, Computer Science, Business Administration or related field
  • A combination of fifteen years of:
  • Demonstrated knowledge and experience in technology
  • Experience in a management position or equivalent experience in leadership roles
  • In-Depth technology knowledge for functional area, preferably within a healthcare environment
  • Comprehensive knowledge of business systems and processes, especially industry “best practices”
  • Strong, demonstrated skills in implementing technology to achieve business objectives
  • Demonstrated strategic planning capabilities
  • Excellent verbal and written communication skills
  • Excellent business and leadership skills
  • Ability to lead at the enterprise level
  • Ability to regularly exercise discretion and independent judgment in the performance of his/her job duties
Preferred Skills
  • Minimum of 2 years experience with eCommerce platforms such as Demandware
  • Experience with SAAS CRM applications such as Salesforce


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